Terms and conditions
Hi!
We are happy that you want to train your eye coordination and improve your reading ability with
us at imvi labs!
These are our terms of use and it is important that you read this document. It describes your rights but also because the number of obligations you have as user. You can also find our privacy policy here. Here we describe how we use cookies, processes your personal data, what we do to protect them and where you can turn if you have any questions about our personal data processing.
PREREQUISITES
To be able to use the Service, you must have VR glasses. You can buy these from us or (buy them yourself)yourself. We know that the following models of VR glasses work — see here.
OUR TERMS
These Terms of Use and the Privacy Policy (the “Terms”) are established by imvi labs ab, org. No. 559330–4651, (“imvi labs” or “we / us / our”). The terms apply to you as private person and legal person (“the Customer” or “you / your”) as registered you as a user of any of imvi lab’s services / applications (collectively “the Service”), or (ii) entered into a separate subscription agreement for the use of the Service. These constitute in total the agreement (the “Agreement”) concluded between you and imvi labs.
If you as a Customer are younger than 18 years (old), both you and your guardian must approve these Terms on your behalf. By accepting these Terms, you confirm who is a guardian for a Customer under the age of 18 that you give your consent for the Agreement to be entered into between imvi labs and the Customer.
SERVICE & PAYMENT
The Service
The Service refers to imvi lab’s eye coordination training to improve vision
including all functionality, all interfaces and all content that imvi labs from time to time(?) another makes available through the Service on websites and in various applications. Some parts of the Service may be provided free of charge. You need other parts of the Service pay for before you can use them. The parts of the Service that can only be reached after payment is called the “Payment Service”. The parts of the Service that do not require payment are called
“Free service”. You can read more about the Service by visiting our website
www.imvilabs.com.
including all functionality, all interfaces and all content that imvi labs from time to time(?) another makes available through the Service on websites and in various applications. Some parts of the Service may be provided free of charge. You need other parts of the Service pay for before you can use them. The parts of the Service that can only be reached after payment is called the “Payment Service”. The parts of the Service that do not require payment are called
“Free service”. You can read more about the Service by visiting our website
www.imvilabs.com.
imvi labs reserves the right to freely change the Service at any time, which means that for example, the content, structure, functionality and search system of the Service may changes over time.
A change of the Service that significantly impairs the usefulness of the Service must be announced at least one (1) month in advance. You then have the right to terminate the Agreement and if you use In that case, the payment service can also demand a refund of the fee already paid up to one reasonable amount corresponding to what remains of the current period. You can only demand repayment if you simultaneously terminate the Agreement (see below). If you continue to use the Service after a change has been made, you will be deemed to have approved the change. You have no right to claim other compensation due to that The Service is changing.
Try subscription
We sometimes offer trial variants of the Payment Service for a certain period of time, without any requirement payment or at a reduced price (a “Try subscription”). The purpose of a Try on-subscription is that users should be able to test the Payment Service, or parts thereof, during a limited period to form an opinion about the Service.
LICENSE AND YOUR RIGHTS AS A USER
Immaterial rights
The service, all data generated and all intellectual property rights belong to imvi labs and / or imvi labs licensors. The agreement does not imply any intellectual property right or part of such right, in addition to the right of use specified in the Agreement, is transferred to The customer. This also means that you do not have the right to analyze, examine, change, copy, distribute, sell or otherwise dispose of in any other intellectual property relevant manner The service other than as provided in this Agreement or mandatory legislation.
Licensing
imvi labs hereby grants a non-exclusive right for you to use the Service under
the term of the agreement (see below about the term of the agreement) on the terms that follow from this Agreement and with the rights and restrictions that result from either activating the Payment Service or use the Free Service. The license is granted to a specific named person, or to one certain number of users, in accordance with what has been agreed in any separate subscription agreement or at the Customer’s registration.
the term of the agreement (see below about the term of the agreement) on the terms that follow from this Agreement and with the rights and restrictions that result from either activating the Payment Service or use the Free Service. The license is granted to a specific named person, or to one certain number of users, in accordance with what has been agreed in any separate subscription agreement or at the Customer’s registration.
In addition, the following applies to private individuals. Users with private subscriptions have right to use the Service for private use. Each user account is personal and may not shared with others. Access to the Service is obtained when registration has been completed and the Terms accepted. The Service is considered delivered when the Customer gains access to the Service after that
registration has been completed and the Terms have been accepted.
registration has been completed and the Terms have been accepted.
In addition, the following applies to legal persons. Users with legal subscription
person has the right to use the Service for the number of users agreed upon
signing any subscription agreement. The customer is responsible to imvi labs for that ensure that its users comply with this Agreement. Access to the Service is obtained when registration has been completed, the Terms have been accepted and the necessary information for access to the Service has received by a contact person appointed on behalf of the Customer via e‑mail. Necessary information for access to the Service is sent as soon as contact information is provided by the Customer and these have been registered by imvi labs. The service is considered delivered when information for access to The service has been sent to the Customer.
person has the right to use the Service for the number of users agreed upon
signing any subscription agreement. The customer is responsible to imvi labs for that ensure that its users comply with this Agreement. Access to the Service is obtained when registration has been completed, the Terms have been accepted and the necessary information for access to the Service has received by a contact person appointed on behalf of the Customer via e‑mail. Necessary information for access to the Service is sent as soon as contact information is provided by the Customer and these have been registered by imvi labs. The service is considered delivered when information for access to The service has been sent to the Customer.
AGREEMENT TIME, TERMINATION AND SUSPENSION
Contract period and termination without special reason
This Agreement is valid until terminated by either you or imvi labs. Both parties
has the right to terminate the Agreement and your use of the Service at any time. If you use the Payment Service in which case this Agreement and your right to use the Service when your current paid subscription period expires. If you use the Free Service then the Agreement and your right to use the Service terminate immediately.
has the right to terminate the Agreement and your use of the Service at any time. If you use the Payment Service in which case this Agreement and your right to use the Service when your current paid subscription period expires. If you use the Free Service then the Agreement and your right to use the Service terminate immediately.
Termination due to breach of contract
imvi labs has the right to terminate this Agreement with immediate effect if the Customer violates The agreement in some significant respects. You may be required to replace imvi labs for the possible damage that imvi labs suffers as a result of a breach of contract, e.g. if you disposes of the Service in violation of the license terms above or enables others to obtain unauthorized access to the Service.
Temporary suspension of the Service
imvi labs may temporarily restrict or suspend your access to the Service from
time to time, e.g. during maintenance of the Service. imvi labs also has the right to block yours access to the Service if you have or imvi labs have reasonable cause to suspect that you has used the Service, its content or imvi lab’s intellectual property rights in violation of The agreement. If you do not pay your subscription fee on time, imvi labs also has the right to block your access to the Payment Service.
time to time, e.g. during maintenance of the Service. imvi labs also has the right to block yours access to the Service if you have or imvi labs have reasonable cause to suspect that you has used the Service, its content or imvi lab’s intellectual property rights in violation of The agreement. If you do not pay your subscription fee on time, imvi labs also has the right to block your access to the Payment Service.
RIGHT OF WITHDRAWAL
According to the law (SFS 2005: 59) on distance contracts and contracts outside business premises (the Distance Contracts Act) you have if you are a consumer right of withdrawal for 14 days after the day then the subscription agreement was entered into. You regret your purchase by notifying imvi labs per
e‑mail.
e‑mail.
PROVISION AND TRANSFER
The customer does not have the right, without the consent of imvi labs, to grant or transfer their rights or obligations under the Agreement.
USE AND RESPONSIBILITY
The customer undertakes not to disclose the username and password of any unauthorized person and ensure that documents such as usernames and passwords for the Service are stored on in such a way that unauthorized persons cannot gain access to them. The customer must immediately notify imvi labs if it may be feared that any unauthorized person has become aware of the Customer
password or gained access to the Customer’s account.
password or gained access to the Customer’s account.
SUPPORT
imvi labs provides support on the Service via email and we always try to respond within 48 hours, although we can not always guarantee that you will receive an answer within this time. Support is via support@imvilabs.com. If you want to unsubscribe, you can do this by contact support, and we will help you unsubscribe.
MESSAGES
Messages from imvi labs to the Customer sent to the email address specified by the Customer and / or to the Customer’s mobile phone number shall be deemed to have reached The customer one day after the message was sent.
LIMITATION OF LIABILITY
imvi labs assumes no responsibility for any errors and omissions in the content of the Service or in its availability and you confirm that you understand that no software or digital service is completely flawless and that e.g. bugs may occur in the Service. imvi labs is not responsible either for any damages, neither direct nor indirect, which are caused or incurred as a result of the use of the Service, including any damages that arise as a result that the Service cannot be used in the intended manner, e.g. when the Service is temporarily down or suffer from disorders.
CHANGED TERMS
imvi labs reserves the right to change the Terms from time to time. Notice of
change is announced on the Service’s website no later than 14 days before the change takes effect power, and may be notified to the Customer via the specified contact information to the specified address within the same time frame. Changes are binding on the Customer unless the change can reasonably be considered to cause significant inconvenience to the Customer and the customer within 7 days after receiving notification of an upcoming change, imvi labs notifies immediately termination of the Service. The agreement then ceases to apply as soon as imvi labs has been notified on termination.
change is announced on the Service’s website no later than 14 days before the change takes effect power, and may be notified to the Customer via the specified contact information to the specified address within the same time frame. Changes are binding on the Customer unless the change can reasonably be considered to cause significant inconvenience to the Customer and the customer within 7 days after receiving notification of an upcoming change, imvi labs notifies immediately termination of the Service. The agreement then ceases to apply as soon as imvi labs has been notified on termination.
General Complaints Board
If you are a consumer and have views or complaints about the Service, you can too turn to the General Complaints Board (“ARN”). You will find more information about ARN at www.arn.se.
CONTACT US
Privacy Policy
imvi labs ab, org. No. 559330–4651, cares about your privacy while we need it
collect information that can be linked to your person (so-called personal information) to be able to provide give you access to our services and give you the opportunity to be able to save your activities, so that you can see what progress you are making.
collect information that can be linked to your person (so-called personal information) to be able to provide give you access to our services and give you the opportunity to be able to save your activities, so that you can see what progress you are making.
What information do we collect?
When registering your user account, we ask for your telephone number or e‑mail as well age. We do not collect social security numbers or any sensitive personal information from you.
In connection with you paying, you leave through our user interface payment card details to our payment provider. For this personal data has
the payment provider a personal data responsibility towards you as a user.
the payment provider a personal data responsibility towards you as a user.
When you use our service, we save your interaction with the Service, this includes among
other the following:
other the following:
- how your vision function develops
- answers to questionnaires that together diagnose vision problems. This
done before, halfway through the training after 6 weeks and after the training about 12 weeks (the questions are, for example, how often you get tired in the eyes, headache, difficulty coming remember what to solve) results from reading speed tests (standardized tests for soft drink chains or other equivalent instrument that all shows reading speed. These reading tests are also done before, halfway and after training.
- simple optical test to get a recommendation if you need to visit an optician
to get glasses (myopia and astigmatism).
- answers to questionnaires that together diagnose vision problems. This
done before, halfway through the training after 6 weeks and after the training about 12 weeks (the questions are, for example, how often you get tired in the eyes, headache, difficulty coming remember what to solve) results from reading speed tests (standardized tests for soft drink chains or other equivalent instrument that all shows reading speed. These reading tests are also done before, halfway and after training.
- simple optical test to get a recommendation if you need to visit an optician
to get glasses (myopia and astigmatism).
We log IP address and other technical interactions. This log data may include
information such as your device’s IP address, device name, operating system version, the configuration of the App, time and date when the App was used and other statistics. This data is collected and used only to help us identify and correct it
bugs and bugs in the App.
information such as your device’s IP address, device name, operating system version, the configuration of the App, time and date when the App was used and other statistics. This data is collected and used only to help us identify and correct it
bugs and bugs in the App.
We also use data collection services from third-party parties that collect data
who can identify you.
who can identify you.
How do we use the personal data we collect?
We use phone numbers or emails to create a user account so you can log in and save your activities. We use your personal information to be able to [help you].
We also use this to be able to save your current progress, customize the content
to the level of difficulty that is best for you and for you to be able to start up
the service at the same place as you ended your last session at a later time.
Data is used during training to optimize settings for difficulty continuously as well
give feedback and show results to the trainer as well as parents and any others
principals (eg school) and to be able to improve the service.
to the level of difficulty that is best for you and for you to be able to start up
the service at the same place as you ended your last session at a later time.
Data is used during training to optimize settings for difficulty continuously as well
give feedback and show results to the trainer as well as parents and any others
principals (eg school) and to be able to improve the service.
We may also use information generated in the user profile in aggregate form to improve our service. We also want to be able to contact you offers from us that we think are interesting to you.
We also use data for research purposes with academic departments to do
studies on the effects of consensus training.
studies on the effects of consensus training.
We use modern and encrypted information technology, and we have routines for that to ensure confidentiality.
If you use our Service under an agreement with e.g. a school we will share
the information with the school so that the school can help you with your training and make sure that you get support. Anyone who has given you access to the Service can tell you more about how yours personal data is handled.
the information with the school so that the school can help you with your training and make sure that you get support. Anyone who has given you access to the Service can tell you more about how yours personal data is handled.
We do not share your information in any way other than those described in it
Privacy Policy.
Privacy Policy.
How do we store the personal data we collect?
We store your personal data in various cloud services within and outside the EU / EEA area.
We strive to process personal data only within the EU or within the EEA area.
In some cases, it happens that our own or our partners have their servers located
outside the EU or the EEA. In such cases, we initiate processes to enter into special personal data assistant agreements that are adapted for this.
In some cases, it happens that our own or our partners have their servers located
outside the EU or the EEA. In such cases, we initiate processes to enter into special personal data assistant agreements that are adapted for this.
No matter where your personal data is processed, we take steps to ensure that yours personal data is not processed for purposes other than those agreed.
How long do we save the personal data we collect?
We store your personal information for as long as you use the Service and for two years after unsubscribed. We do this because we want the opportunity to reach you as before used our service with targeted offers. If the law requires it, we may have to save certain data for a longer period of time, and we can also save data if required to fulfill our agreement with you (in these cases, our treatment is based on yours personal data not with consent, and then it is also not possible to withdraw consent).
Cookies
We can use cookies. They do this to gather information and improve theirs
services. You have the opportunity to either accept or waive these cookies, as well as know when a cookie is sent to your device. If you choose to forgo cookies, you may not be able to use certain parts of the Service.
services. You have the opportunity to either accept or waive these cookies, as well as know when a cookie is sent to your device. If you choose to forgo cookies, you may not be able to use certain parts of the Service.
Third party companies
We may use third party companies and individuals for the following reasons:
To facilitate and maintain the Service;
To provide the Service on our behalf
To perform related services;
To help us analyze how the Service is used.
We want to inform users of the Service that these third parties have access to yours personal information. The reason for this is that they should be able to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Links
We may use links to other websites. If you click on such a link you will be redirected to that site. We recommend that you review the privacy policy of these websites. We have no control over and take no responsibility for content, privacy policies or practices on third party websites or services.
Your rights
You have the right to find out what personal data we process about you, and about someone information is incorrect, you have the right to request that it be corrected. You can choose to at any time withdraw your consent, but only for the part of our treatment that is based on consent. In that case, we will delete your user account and your information will come to be transferred to become non-personal data.
You always have rights that follow from law, including the following:
You have the right to receive a so-called register extract
We are always open about how we process your personal data and if you want one you can request a deeper insight into what personal data we process about you in particular access to the data.
Right to restriction
You have the right to request that our processing of your personal data be restricted.
The right to object to a certain type of treatment
You always have the right to avoid marketing and to object to any treatment of
personal data based on a so-called balancing of interests.
personal data based on a so-called balancing of interests.
Right to delete
In some cases, you have the right to have your personal data deleted, e.g. about the personal data are no longer necessary for the purposes for which they were collected. Note that in some cases we need to save certain information according to law and thus may not delete information. We have also the right to anonymize data in connection with such deletion so that it is no longer
to be regarded as personal data.
to be regarded as personal data.
Right to rectification.
You have the right to have incorrect personal information about you corrected. Depending on the purpose of processing, you also have the right to supplement incomplete personal data.
Changes to this Privacy Policy.
We may need to update our privacy policy. We will notify you of any changes by posting the new privacy policy on this page. You should therefore review this page periodically.
This policy applies from 2021-11-01.
Contact
If you have any questions about our privacy policy, you are always welcome to contact us at privacy@imvilabs.com.
